Frequently asked questions

How long does delivery take?

Orders arrive within 1–4 business days, depending on your location.

Can I return or exchange my order?

Yes , you can request an exchange within 14 days of receiving your order. Refunds are not available, but we offer store credit valid for 6 months, which you can use on your next purchase.

How do I know my size?

You’ll find a detailed size guide on each product page. Still unsure? DM us and we’ll help you get the perfect fit.

What payment methods do you accept?

We accept credit/debit cards and Cash on Delivery (in Lebanon).

Can I cancel my order after placing it?

Orders can be canceled within 2 hours of purchase. After that, your order is being prepared for dispatch.

What if I received the wrong item or a defect?

Contact us within 48 hours of receiving your order, and we’ll make it right.